Reconciliation gap detected — OfferNest
18 leads claimed · 0 in queue · May 11–16 window
Action required
Quiet hours violation attempted — 3 leads
Blocked · John Clark 11pm ET · 2 borderline at 9pm ET
Review
Consent hard-block — no fires in last 24 hours
All SMS attempts cleared consent check
Healthy
SMS fallback rule — 0 dead-end leads in last 24 hours
Landline detections escalating to call correctly
Healthy
Reconciliation gap
18
Target: 0
↑ OfferNest source
Consent block fires
0
Target: 0 or stable
↓ vs. prior period
Dead-end leads
0
Target: <1%
— No change
SMS fallback escalations
12
Target: Declining
— Baseline (pre-fix)
Quiet hours attempts
3
Target: 0
↑ Needs enforcement
Leads missing required fields
32
Target: 0
— 17 consent · 15 email
Completion rate by source
Is the system getting healthier per partner?
| Source |
Leads |
Rate |
Status |
| LeadBridge |
45 |
64% |
Healthy |
| ListingLoop |
26 |
54% |
Healthy |
| HomeFlow |
27 |
37% |
Monitor |
| SellFast Direct |
27 |
37% |
Monitor |
| OfferNest |
52 |
33% |
Routing gap |
| AgentMatch Pro |
29 |
31% |
Investigate |
Avg. time to first contact by source
Is the LeadBridge bimodal split closing?
| Source |
Avg TTFC |
Target |
Status |
| ListingLoop |
4 min |
<5 min |
On target |
| SellFast Direct |
6 min |
<5 min |
Close |
| HomeFlow |
8 min |
<5 min |
Monitor |
| AgentMatch Pro |
11 min |
<5 min |
Lagging |
| OfferNest |
— |
<5 min |
Routing gap |
| LeadBridge |
12 / 265 min |
<5 min |
Bimodal |
Structural failure counts
Are the 11 diagnosed issues going down?
| Issue |
Baseline |
Current |
Trend |
| Never contacted |
18 |
18 |
→ Open |
| SMS dead end |
12 |
12 |
→ Open |
| Consent violation |
10 |
10 |
→ Open |
| Duplicates |
14 |
14 |
→ Open |
| Missing consent field |
17 |
17 |
→ Open |
| Missing email |
15 |
15 |
→ Open |
Baseline = diagnostic sample period. Current = same issues, unresolved. Trending data available once fixes ship.
Partner health scorecard
Quarterly review — form compliance, data quality, performance
| Partner |
Form ✓ |
Consent ✓ |
Email ✓ |
Action |
| LeadBridge |
? |
✓ |
✓ |
Audit batch path |
| ListingLoop |
? |
✓ |
✓ |
Clean |
| HomeFlow |
? |
~ |
~ |
Form audit |
| SellFast Direct |
? |
~ |
~ |
Form audit |
| AgentMatch Pro |
? |
~ |
~ |
Quality review |
| OfferNest |
✗ |
✗ |
~ |
Escalate |
? = unaudited · ~ = partial · ✓ = confirmed · ✗ = confirmed gap
Note: this is a design spec, not a live system. Data shown reflects the diagnostic sample period (206 leads, 379 attempts). In production, all panels would connect to live data sources: the lead DB, telecom platform logs, and a scheduled reconciliation job. Alert routing would connect to Slack (#data-ingestion, #eng-outreach-platform, #compliance) and email. Resolved alert state would persist to DB with timestamp and owner. See the full product spec for production requirements.